Help, when you need it.
Find the right answer fast, or reach a human. Buzz is online-only, so support is by email and this help centre.
Using the workspace
Describe your business, generate a brand plan, toggle visual assets, build a promo reel and export your pack.
Plans & billing
Compare Spark, Growth and Studio, upgrade or cancel. Pure subscription in USD, billed by Stripe.
Refunds & cancellation
Cancel anytime; access runs to the end of the paid period. Read the full policy.
Your data & privacy
What Buzz stores from your inputs and generated results, and how to delete it.
Still stuck?
Email support@buzzglobal.shop or call +44 7521950387. Support is handled online, Monday to Friday, 09:00–18:00 UTC (United Kingdom).
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